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<a target="_blank" rel="noopener noreferrer nofollow" class="link" href="http://www.octoja.de">www.octoja.de</a>octoja GmbH, Fidicinstraße 29a, 10965 BerlinUnsere Informationen zum Datenschutz und Ihren Betroffenenrechten finden Sie auf <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="http://www.octoja.de/datenschutz">www.octoja.de/datenschutz</a>.Information about how we comply with GDPR can be found at <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="http://www.octoja.de/datenschutz">www.octoja.de/datenschutz</a>.

octoja GmbH, Fidicinstraße 29a, 10965 Berlin

Unsere Informationen zum Datenschutz und Ihren Betroffenenrechten finden Sie auf 

Information about how we comply with GDPR can be found at 

Hey {name|there}! 👋

<img data-width="100%" data-align="left" alt="" data-featurebase-content-key="69bb00974bacfd9a57d6b7aa/static/019f320d-a9f4-7511-969e-3ccf4aa1b741/ss-019f320d-a9f4-7511-969e-3ccf4aa1b741.png" src="https://69bb00974bacfd9a57d6b7aa.featurebase-attachments.com/c/static/019f320d-a9f4-7511-969e-3ccf4aa1b741/ss-019f320d-a9f4-7511-969e-3ccf4aa1b741.png?X-Amz-Expires=3600&amp;X-Amz-Date=20260729T050000Z&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=DO801TYC4FCVNNEKURKM%2F20260729%2Ffra1%2Fs3%2Faws4_request&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=e2a0fb7e574164a918862dd453f60bcba631fc00317042c68f8892825cc17e9a" data-featurebase-content-filename="ss-019f320d-a9f4-7511-969e-3ccf4aa1b741.png">Benachrichtigungen-Icon in Symbolleiste oben rechts, dass anzeigt wenn Kunde zu Ticket Kommentare hinzufügt (damit Techniker es mitbekommt wenn Antwort Kunde vorliegt) oder neue Tickets eingehen. Benachrichtigungen sollten ein/aus konfiguriert werden können damit es für alle MSP passt.

<img data-width="100%" data-align="left" alt="" data-featurebase-content-key="69bb00974bacfd9a57d6b7aa/static/019f320d-a9f4-7511-969e-3ccf4aa1b741/ss-019f320d-a9f4-7511-969e-3ccf4aa1b741.png" src="https://69bb00974bacfd9a57d6b7aa.featurebase-attachments.com/c/static/019f320d-a9f4-7511-969e-3ccf4aa1b741/ss-019f320d-a9f4-7511-969e-3ccf4aa1b741.png?X-Amz-Expires=3600&amp;X-Amz-Date=20260729T050000Z&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=DO801TYC4FCVNNEKURKM%2F20260729%2Ffra1%2Fs3%2Faws4_request&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=e2a0fb7e574164a918862dd453f60bcba631fc00317042c68f8892825cc17e9a" data-featurebase-content-filename="ss-019f320d-a9f4-7511-969e-3ccf4aa1b741.png">Notifications icon in the top-right toolbar that appears when a customer adds a comment to a ticket (so that technicians are notified when a customer responds) or when new tickets are received. It should be possible to enable or disable notifications so that they work for all MSPs.

octoja GmbH

Notifications for Tickets and Comments

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