Some older RMM systems do not have a customer-location structure, and in such cases it would be useful if, after migration, customers could be converted to locations and vice versa.
EN:
Ability to convert a site to a customer and vice versa
Some legacy RMM systems do not have the same structure, so you may end up having to convert a customer to a site. Also, sometimes a customer might split off a site as a separate billing entity (or resell it, etc.).